Relationships Part 5 – Successful Conflict Resolution

This resource is to help guide you into successful conflict resolution.

Download the whole study on Successful Conflict Resolution

Ground Rules

1. Examine what central issues & specific behaviors are involved
2. Examine yourself- your part in the problem
3. Examine your motives – do you want a real fair solution or do you want to
4. Will
5. Examine the timeframe – deal promptly and with here & now issues, don’t
6. use the past as ammunition
7. Examine your speech
   1. Don’t hit below the belt
   2. Don’t attack character- talk about Issues
   3. Don’t counter attack – accept accurate & honest statements
   4. Don’t try to read others minds
   5. Use “I” messages rather than “you” messages
8. Examine your emotions keep them appropriate
9. Examine your method to ensure the rules are followed for successful
10. conflict resolution

Game Plan

1. Acknowledge your own need for conflict resolution
2. Ask God to prepare you & the other person
3. Announce intention to meet & resolve
4. Arrange an appropriate place to meet
5. Arbitrate the conflict
6. Assert calmly & clearly what is wrong & how you feel about it
7. 7 . Avoid defending & counter-attacking
8. Answer by feeding back or reflecting your understanding of what the other
9. person has said
10. Aim to listen, hear, understand, and propose solutions not to win a debate or
11. prove a point
12. Ask a trusted third party observer to help if necessary
13. Accept one another even if the resolution is not exactly as you want

Significant conversations about things that really matter